Returns & Exchanges
At INTO YOU Cosmetics, we want you to love your look. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on products in their original, unopened condition.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
